Terms of Use

1. Acceptance of These Terms

By accessing or using the Tampa Bay Business Exchange website, submitting a membership application, accessing the member portal, or participating in TBBX services, you agree to these Terms of Use.

If you do not agree with these terms, you should not use the website, member portal, or related TBBX services.

2. Membership Eligibility and Approval

TBBX is a private business community. Membership is not automatic and may be subject to review, approval, industry availability, community standards, and other eligibility requirements.

TBBX may approve, deny, suspend, or discontinue membership when reasonably necessary to protect the community, preserve industry exclusivity, or maintain professional standards.

3. One Business Per Industry

TBBX is designed around industry exclusivity within assigned groups. An approved member may receive a protected industry position while membership remains active and in good standing.

Industry classifications and availability are determined by TBBX. TBBX may clarify, modify, or resolve overlapping industry categories when necessary to preserve fairness and community value.

4. Member Responsibilities

Members are expected to conduct themselves professionally and in a manner consistent with TBBX Community Standards.

Members agree to:

• Provide accurate and truthful business information.
• Treat other members, guests, and representatives with respect.
• Use member information responsibly and only for appropriate business-community purposes.
• Avoid spam, harassment, intimidation, or misuse of contact information.
• Represent their services honestly and professionally.
• Protect the trust and reputation of the TBBX community.

5. Member Portal Access

Approved members may receive access to the TBBX Member Portal. Portal credentials are intended only for the authorized member or approved representative.

Members are responsible for maintaining the confidentiality of their login credentials and for activity conducted through their account.

TBBX may suspend or revoke portal access when membership is no longer active, when credentials are misused, or when necessary to protect the platform or community.

6. Meetings and Participation

TBBX may offer monthly online meetings, networking opportunities, member communications, and other community activities.

Meeting schedules, formats, attendance expectations, and participation requirements may be updated from time to time.

Participation in TBBX does not guarantee referrals, customers, revenue, contracts, sales, or other business outcomes.

7. Referrals and Business Relationships

Members may choose to refer or introduce other members based on their own professional judgment.

TBBX does not require members to provide referrals and does not guarantee the quality, suitability, performance, pricing, licensing, or results of any member's services.

Any transaction, agreement, service, payment, or business relationship between members or between a member and a third party is solely between those parties.

8. Member Directory and Profile Content

Members may submit business descriptions, logos, profile photos, websites, social media links, service information, and other professional content for display within the member portal or directory.

Members are responsible for ensuring that submitted content is accurate and that they have the right to use and publish it.

TBBX may remove, edit, limit, or decline content that is misleading, inappropriate, unlawful, technically problematic, or inconsistent with community standards.

9. Prohibited Use

You may not use TBBX services to:

• Engage in unlawful, fraudulent, threatening, or abusive activity.
• Collect or distribute member information for unauthorized mass marketing.
• Attempt to gain unauthorized access to accounts, systems, data, or platform features.
• Interfere with the security, operation, or availability of the website or member portal.
• Misrepresent affiliation with TBBX or another member.
• Use TBBX branding, content, or member information in a misleading or unauthorized manner.

10. Intellectual Property

The TBBX name, branding, logos, website design, portal design, written content, graphics, and original materials are owned by or licensed to Tampa Bay Business Exchange unless otherwise stated.

Members retain ownership of their own business names, logos, trademarks, photographs, and content submitted to TBBX.

11. Third-Party Services

TBBX relies on third-party technology providers for website hosting, authentication, CRM services, email communications, forms, automation, video meetings, and other operational functions.

TBBX is not responsible for temporary outages, changes, errors, limitations, or policies of third-party providers that are outside TBBX's reasonable control.

12. No Guarantee of Business Results

TBBX provides a platform for business owners to meet, communicate, build relationships, and exchange voluntary referrals.

TBBX does not guarantee any minimum number of referrals, leads, customers, sales, revenue, contracts, or other financial results.

13. Limitation of Liability

To the fullest extent permitted by applicable law, TBBX is not liable for indirect, incidental, consequential, special, or business losses arising from participation in the community, use of the website or member portal, referrals, third-party services, or interactions between members.

Members are responsible for conducting their own due diligence before entering into business relationships, agreements, referrals, or transactions.

14. Suspension or Removal

TBBX may review membership when conduct, inactivity, misrepresentation, misuse of member information, professional concerns, or other circumstances may affect the trust or integrity of the community.

When appropriate, TBBX may communicate with a member and provide an opportunity to clarify or resolve a concern before suspension or removal.

15. Changes to TBBX Services

TBBX may modify, add, suspend, or discontinue website features, portal functionality, meeting formats, membership processes, community tools, or other services as the organization evolves.

Member feedback may be considered when evaluating future improvements, but TBBX retains final responsibility for platform and community decisions.

16. Changes to These Terms

These Terms of Use may be updated periodically. Continued use of TBBX services after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by law.

17. Contact

Questions regarding these Terms of Use may be directed to Tampa Bay Business Exchange.