Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you apply for membership, complete a member profile, contact TBBX, participate in the member portal, or communicate with us.

This may include:

• Name, email address, telephone number, and business contact information.
• Business name, website, industry, service area, and business description.
• Meeting preferences and membership-related information.
• Business logo, profile photo, and other information submitted for your member profile.
• Social media links, Google Business Profile information, and scheduling links.
• Referral, attendance, feedback, and other activity submitted through the TBBX member portal.
• Messages, questions, suggestions, and other communications you send to TBBX.

2. How We Use Your Information

We use information collected through TBBX to operate and improve the community and provide membership-related services.

We may use your information to:

• Review and process membership applications.
• Confirm eligibility and manage member access.
• Create and maintain member profiles.
• Display approved business information in the TBBX Member Directory.
• Coordinate monthly meetings and member participation.
• Manage referrals, attendance, and other member activity.
• Send membership, meeting, administrative, and service-related communications.
• Respond to questions, feedback, and support requests.
• Improve the TBBX website, member portal, workflows, and overall member experience.
• Protect the integrity, security, and professional standards of the TBBX community.

3. Member Directory Information

Certain business information supplied by approved members may be displayed within the TBBX Member Directory or member portal.

Directory information may include your business name, member name, industry, website, logo, profile image, business description, service area, social links, and other professional information you choose to provide.

TBBX may provide members with controls or settings governing whether certain profile information is visible to other members.

4. How We Share Information

TBBX does not sell member or applicant personal information.

Information may be shared with service providers that help us operate the TBBX website, member portal, authentication system, CRM, forms, email communications, hosting, automation, and related technology services.

We may also disclose information when reasonably necessary to comply with applicable law, protect the rights or safety of TBBX or its members, investigate misuse, or enforce our community standards.

5. Communications

Applicants and members may receive emails related to applications, approvals, profile completion, meetings, referrals, attendance, membership administration, or other TBBX community activity.

These operational and membership-related messages are different from general promotional marketing communications.

6. Cookies and Website Technology

TBBX and our technology providers may use cookies, browser storage, authentication tokens, analytics tools, and similar technologies that are necessary to operate the website and member portal.

These technologies may help keep members signed in, maintain portal security, remember preferences, and understand general website usage.

7. Data Security

TBBX uses reasonable administrative and technical measures designed to protect information from unauthorized access, misuse, loss, or disclosure.

No online system can guarantee absolute security, and members are responsible for protecting their own account credentials and passwords.

8. Your Choices

You may contact TBBX to request that we review, correct, or update information associated with your membership or business profile.

Members may also update many profile details directly through the TBBX Member Portal.

9. Third-Party Websites and Services

The TBBX website and member portal may contain links to member websites, social media profiles, Google Business Profiles, scheduling services, or other third-party websites.

TBBX is not responsible for the privacy practices, content, or security of websites or services operated by third parties.

10. Children's Privacy

TBBX is a professional business community and is not intended for children under the age of 18. We do not knowingly collect personal information from children through our membership program.

11. Changes to This Privacy Policy

TBBX may update this Privacy Policy as our website, member portal, services, or legal requirements change.

The effective date shown at the top of this page will be updated when material revisions are made.

12. Contact Us

If you have questions about this Privacy Policy or how information is handled by Tampa Bay Business Exchange, please contact us.